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Process Flow

Process Flow

The Raw Data Events collected from InProd SSC are stored inside the Raw Events database tables.

The Data Collection defines a periodical task that collects the Raw Events data and Genesys configuration to generate the Report Data. Data Collection process will generate Custom License consumption and split data into the defined Business Units for the associated tenant. With the use of License Grouping, you can tweak the system-defined Genesys licenses or Custom Licenses, forcing objects to be qualified or disqualified from usage.

The Report Data is a table in InProd. This table contains the license usage data for each environment and tenant for the period of time, which is defined in the Data Collection configuration. This data can be directly accessed from the table in the PostgreSQL database.

The Report Schedule generates the distributed reports, which contain a CRON style trigger as to when the report should be generated. When generating the HTML reports, the Report Template defines the HTML that will be used to render the report.

The final Reports that the License Reporting feature generates are self-contained data sets. These reports do not refer back to the central data set. When reports are generated as HTML, the reporting data is contained as JavaScript variables in the document. HTML reports can be shared externally or archived for accounting records.

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