The following documents the Genesys Engage configuration objects as they appear within InProd. For consistency, most of the object names and parameters follow the naming conventions within the Genesys Platform Software Development Kit (PSDK) API.

This reference document is intended to help in writing InProd Changeset queries, the use of the current_object variable, and Iterator and Evaluator Javascript code.

Access Group

InProd Name: GenAccessGroup

Parameter	Description
accessType	Data type: Enum Enum name: ENUM_CfgAccessGroupType Choices: CFGNoAccessGroupType CFGDefaultGroup CFGUsersGroup CFGAdministratorsGroup CFGSuperAdministratorsGroup CFGSystemGroup CFGEveryoneGroup
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
members	Data type: Multiple Polymorphic Reference

Action Code

InProd Name: GenActionCode

Parameter	Description
annex	Data type: Key Value Pair
code	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgActionCodeType Choices: CFGNoActionCode CFGInboundCall CFGOutboundCall CFGInternalCall CFGTransfer CFGConference CFGLogin CFGLogout CFGReady CFGNotReady CFGBusyOn CFGBusyOff CFGForwardOn CFGForwardOff
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
subcodes	Data type: Structure Parameter Description code Data type: String name Data type: String

Agent Group

InProd Name: GenAgentGroup

Parameter	Description
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
members	Data type: Multiple Reference Related model: Person InProd Name: GenPerson
name	Data type: String
originationDnDbids	Data type: Multiple Reference Related model: Dn InProd Name: GenDn
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
supervisorDbids	Data type: Multiple Reference Related model: Person InProd Name: GenPerson
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
contractDbid	Data type: Reference Related model: Objective Table InProd Name: GenObjectiveTable
capacityTableDbid	Data type: Reference Related model: Stat Table InProd Name: GenStatTable
quotaTableDbid	Data type: Reference Related model: Stat Table InProd Name: GenStatTable
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Agent Login

InProd Name: GenAgentLogin

Parameter	Description
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
loginCode	Data type: String
override	Data type: String
password	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
switchDbid	Data type: Reference Related model: Switch InProd Name: GenSwitch
switchSpecificType	Data type: Integer
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
useOverride	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Alarm Condition

InProd Name: GenAlarmCondition

Parameter	Description
alarmDetectScriptDbid	Data type: Reference Related model: Script InProd Name: GenScript
alarmRemovalEvent	Data type: Integer
annex	Data type: Key Value Pair
category	Data type: Enum Enum name: ENUM_CfgAlarmCategory Choices: CFGACNoAlarmCategory CFGACCritical CFGACMajor CFGACMinor
clearanceScriptDbids	Data type: Multiple Reference Related model: Script InProd Name: GenScript
clearanceTimeout	Data type: Integer
description	Data type: String
detectAppDbid	Data type: Reference Related model: Application InProd Name: GenApplication
detectAppType	Data type: Enum Enum name: ENUM_CfgAppType Choices: CFGNoApplication CFGTServer CFGStatServer CFGBillingServer CFGBillingClient CFGAgentView CFGEAServer CFGEAClient CFGDBServer CFGCallConcentrator CFGSDialer CFGListManager CFGCMServer CFGCMClient CFGLME CFGRouterServer CFGStrategyBuilder CFGStrategyLoader CFGAgentDesktop CFGSCE CFGCCView CFGConfigServer CFGThirdPartyApp CFGThirdPartyServer CFGStrategySimulator CFGStrategyScheduler CFGCustomServer CFGVirtualInteractiveT CFGVirtualRP CFGNetVector CFGDetailBiller CFGSummaryBiller CFGNACD CFGBackUpControlClient CFGInfomartStatCollector CFGInfomartStatConfigurator CFGIVRInterfaceServer CFGIServer CFGMessageServer CFGSCS CFGSCI CFGSNMPAgent CFGRealDBServer CFGWFMClient CFGWFMDataAggregator CFGWFMWebServices CFGWFMScheduleServer CFGInteractionRoutingDesigner CFGETLProxy CFGITCUtility CFGVCServer CFGGDMETL CFGVSSShared CFGVSSConsole CFGCCAnalyzerDataMart CFGChatServer CFGCallbackServer CFGCoBrowsingServer CFGSMSServer CFGContactServer CFGEmailServer CFGMediaLink CFGWebInteractionRequestsServer CFGWebStatServer CFGWebInteractionServer CFGWebOptionRoutePoint CFGWebClient CFGContactServerManager CFGContentAnalyzer CFGResponseManager CFGVoIPController CFGVoIPDevice CFGAutomatedWorkflowEngine CFGHAProxy CFGVoIPStreamManager CFGVoIPDMXServer CFGWebAPIServer CFGLoadBalancer CFGApplicationCluster CFGLoadDistributionServer CFGGProxy CFGGIS CFGAgentDesktopDeliveryServer CFGGCNClient CFGIVRDT CFGGCNThinServer CFGClassificationServer CFGTrainingServer CFGUniversalCallbackServer CFGCPDServerProxy CFGXLinkController CFGKWorkerPortal CFGWFMServer CFGWFMBuilder CFGWFMReports CFGWFMWeb CFGKnowledgeManager CFGIVRDriver CFGIVRLibrary CFGLCSAdapter CFGDesktopNETServer CFGSiebel7ConfSynchComponent CFGSiebel7CampSynchComponent CFGGenericServer CFGGenericClient CFGCallDirector CFGInteractionServer CFGIntegrationServer CFGWFMDaemon CFGGVPOBNManager CFGGVPMCP CFGGVPFetchingModule CFGGVPMCPLegacyInterpreter CFGGVPCCP CFGGVPResourceMgr CFGGVPClusterMgr CFGGVPMediaServer CFGGVPPSTNConnector CFGGVPReportingSever CFGGVPASG CFGGVPCTIConnector CFGResourceAccessPoint CFGInteractionWorkspace CFGAdvisors CFGESSExtensibleServices CFGCustomerView CFGOrchestrationServer CFGCapturePoint CFGRulesESPServer CFGGenesysAdministrator CFGiWDManager CFGiWDRuntimeNode CFGBusinessRulesExecutionServer CFGBusinessRulesApplicationServer CFGVPPolicyServer CFGSocialMS CFGCSTAConnector CFGVPMRCPProxy CFGUCMConnector CFGOTICSServer CFGOTICSOMPInfra CFGCCACCAdviser CFGCCAFAAdviser CFGCCAPlatform CFGCCAGenesysAdapter CFGCCACiscoAdapter CFGFederationServer CFGFederationStatProvider CFGGenesysAdministratorServer CFGWebEngagementBackendServer CFGWebEngagementFrontEndServer CFGWebRTCGateway CFGLRMServer CFGRecordingCryptoServer CFGKnowledgeCenter CFGKnowledgeCenterCMS CFGReservedApplication8 CFGReservedApplication9 CFGReservedApplication10 CFGReservedGUIApplication1 CFGReservedGUIApplication2
detectLogEvent	Data type: Integer
detectSelMode	Data type: Enum Enum name: ENUM_CfgSelectionMode Choices: CFGSMNoSelectionMode CFGSMByAppDBID CFGSMAppType CFGSMByAny
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
isMasked	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
name	Data type: String
reactionScriptDbids	Data type: Multiple Reference Related model: Script InProd Name: GenScript
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Application

InProd Name: GenApplication

Parameter	Description
annex	Data type: Key Value Pair
autoRestart	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
backupReconnectAttempts	Data type: Integer
backupReconnectTimeout	Data type: Integer
backupServerDbid	Data type: Reference Related model: Application InProd Name: GenApplication
serverPort	Data type: String
commandLine	Data type: String
commandLineArguments	Data type: String
componentType	Data type: Enum Enum name: ENUM_CfgAppComponentType Choices: CFGAppComponentUnknown CFGAppComponentSubProcess CFGAppComponentService CFGAppComponent CFGAppComponentAccessPoint
flexibleProperties	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
hostDbid	Data type: Reference Related model: Host InProd Name: GenHost
name	Data type: String
options	Data type: Key Value Pair
password	Data type: String
redundancyType	Data type: Enum Enum name: ENUM_CfgHAType Choices: CFGHTNoHAType CFGHTColdStanby CFGHTWarmStanby CFGHTHotStanby
shutdownTimeout	Data type: Integer
startupTimeout	Data type: Integer
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
templateDbid	Data type: Reference Related model: Application Template InProd Name: GenAppPrototype
tenantDbids	Data type: Multiple Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgAppType Choices: CFGNoApplication CFGTServer CFGStatServer CFGBillingServer CFGBillingClient CFGAgentView CFGEAServer CFGEAClient CFGDBServer CFGCallConcentrator CFGSDialer CFGListManager CFGCMServer CFGCMClient CFGLME CFGRouterServer CFGStrategyBuilder CFGStrategyLoader CFGAgentDesktop CFGSCE CFGCCView CFGConfigServer CFGThirdPartyApp CFGThirdPartyServer CFGStrategySimulator CFGStrategyScheduler CFGCustomServer CFGVirtualInteractiveT CFGVirtualRP CFGNetVector CFGDetailBiller CFGSummaryBiller CFGNACD CFGBackUpControlClient CFGInfomartStatCollector CFGInfomartStatConfigurator CFGIVRInterfaceServer CFGIServer CFGMessageServer CFGSCS CFGSCI CFGSNMPAgent CFGRealDBServer CFGWFMClient CFGWFMDataAggregator CFGWFMWebServices CFGWFMScheduleServer CFGInteractionRoutingDesigner CFGETLProxy CFGITCUtility CFGVCServer CFGGDMETL CFGVSSShared CFGVSSConsole CFGCCAnalyzerDataMart CFGChatServer CFGCallbackServer CFGCoBrowsingServer CFGSMSServer CFGContactServer CFGEmailServer CFGMediaLink CFGWebInteractionRequestsServer CFGWebStatServer CFGWebInteractionServer CFGWebOptionRoutePoint CFGWebClient CFGContactServerManager CFGContentAnalyzer CFGResponseManager CFGVoIPController CFGVoIPDevice CFGAutomatedWorkflowEngine CFGHAProxy CFGVoIPStreamManager CFGVoIPDMXServer CFGWebAPIServer CFGLoadBalancer CFGApplicationCluster CFGLoadDistributionServer CFGGProxy CFGGIS CFGAgentDesktopDeliveryServer CFGGCNClient CFGIVRDT CFGGCNThinServer CFGClassificationServer CFGTrainingServer CFGUniversalCallbackServer CFGCPDServerProxy CFGXLinkController CFGKWorkerPortal CFGWFMServer CFGWFMBuilder CFGWFMReports CFGWFMWeb CFGKnowledgeManager CFGIVRDriver CFGIVRLibrary CFGLCSAdapter CFGDesktopNETServer CFGSiebel7ConfSynchComponent CFGSiebel7CampSynchComponent CFGGenericServer CFGGenericClient CFGCallDirector CFGInteractionServer CFGIntegrationServer CFGWFMDaemon CFGGVPOBNManager CFGGVPMCP CFGGVPFetchingModule CFGGVPMCPLegacyInterpreter CFGGVPCCP CFGGVPResourceMgr CFGGVPClusterMgr CFGGVPMediaServer CFGGVPPSTNConnector CFGGVPReportingSever CFGGVPASG CFGGVPCTIConnector CFGResourceAccessPoint CFGInteractionWorkspace CFGAdvisors CFGESSExtensibleServices CFGCustomerView CFGOrchestrationServer CFGCapturePoint CFGRulesESPServer CFGGenesysAdministrator CFGiWDManager CFGiWDRuntimeNode CFGBusinessRulesExecutionServer CFGBusinessRulesApplicationServer CFGVPPolicyServer CFGSocialMS CFGCSTAConnector CFGVPMRCPProxy CFGUCMConnector CFGOTICSServer CFGOTICSOMPInfra CFGCCACCAdviser CFGCCAFAAdviser CFGCCAPlatform CFGCCAGenesysAdapter CFGCCACiscoAdapter CFGFederationServer CFGFederationStatProvider CFGGenesysAdministratorServer CFGWebEngagementBackendServer CFGWebEngagementFrontEndServer CFGWebRTCGateway CFGLRMServer CFGRecordingCryptoServer CFGKnowledgeCenter CFGKnowledgeCenterCMS CFGReservedApplication8 CFGReservedApplication9 CFGReservedApplication10 CFGReservedGUIApplication1 CFGReservedGUIApplication2
version	Data type: String
workDirectory	Data type: String
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
logonAccount	Data type: Polymorphic Reference
connections	Data type: Structure Parameter Description id Data type: String timoutLocal Data type: Integer appParams Data type: String connProtocol Data type: String description Data type: String applicationDbid Data type: Reference Related model: Application InProd Name: GenApplication timoutRemote Data type: Integer transportParams Data type: String mode Data type: Enum Enum name: CfgTraceMode Choices: CFGTMNoTraceMode CFGTMNone CFGTMLocal CFGTMRemote CFGTMBoth
portInfo	Data type: Structure Parameter Description appParams Data type: String description Data type: String transportParams Data type: String port Data type: String connProtocol Data type: String name Data type: String charField1 Data type: String charField2 Data type: String charField3 Data type: String charField4 Data type: String

Application Template

InProd Name: GenAppPrototype

Parameter	Description
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
options	Data type: Key Value Pair
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
type	Data type: Enum Enum name: ENUM_CfgAppType Choices: CFGNoApplication CFGTServer CFGStatServer CFGBillingServer CFGBillingClient CFGAgentView CFGEAServer CFGEAClient CFGDBServer CFGCallConcentrator CFGSDialer CFGListManager CFGCMServer CFGCMClient CFGLME CFGRouterServer CFGStrategyBuilder CFGStrategyLoader CFGAgentDesktop CFGSCE CFGCCView CFGConfigServer CFGThirdPartyApp CFGThirdPartyServer CFGStrategySimulator CFGStrategyScheduler CFGCustomServer CFGVirtualInteractiveT CFGVirtualRP CFGNetVector CFGDetailBiller CFGSummaryBiller CFGNACD CFGBackUpControlClient CFGInfomartStatCollector CFGInfomartStatConfigurator CFGIVRInterfaceServer CFGIServer CFGMessageServer CFGSCS CFGSCI CFGSNMPAgent CFGRealDBServer CFGWFMClient CFGWFMDataAggregator CFGWFMWebServices CFGWFMScheduleServer CFGInteractionRoutingDesigner CFGETLProxy CFGITCUtility CFGVCServer CFGGDMETL CFGVSSShared CFGVSSConsole CFGCCAnalyzerDataMart CFGChatServer CFGCallbackServer CFGCoBrowsingServer CFGSMSServer CFGContactServer CFGEmailServer CFGMediaLink CFGWebInteractionRequestsServer CFGWebStatServer CFGWebInteractionServer CFGWebOptionRoutePoint CFGWebClient CFGContactServerManager CFGContentAnalyzer CFGResponseManager CFGVoIPController CFGVoIPDevice CFGAutomatedWorkflowEngine CFGHAProxy CFGVoIPStreamManager CFGVoIPDMXServer CFGWebAPIServer CFGLoadBalancer CFGApplicationCluster CFGLoadDistributionServer CFGGProxy CFGGIS CFGAgentDesktopDeliveryServer CFGGCNClient CFGIVRDT CFGGCNThinServer CFGClassificationServer CFGTrainingServer CFGUniversalCallbackServer CFGCPDServerProxy CFGXLinkController CFGKWorkerPortal CFGWFMServer CFGWFMBuilder CFGWFMReports CFGWFMWeb CFGKnowledgeManager CFGIVRDriver CFGIVRLibrary CFGLCSAdapter CFGDesktopNETServer CFGSiebel7ConfSynchComponent CFGSiebel7CampSynchComponent CFGGenericServer CFGGenericClient CFGCallDirector CFGInteractionServer CFGIntegrationServer CFGWFMDaemon CFGGVPOBNManager CFGGVPMCP CFGGVPFetchingModule CFGGVPMCPLegacyInterpreter CFGGVPCCP CFGGVPResourceMgr CFGGVPClusterMgr CFGGVPMediaServer CFGGVPPSTNConnector CFGGVPReportingSever CFGGVPASG CFGGVPCTIConnector CFGResourceAccessPoint CFGInteractionWorkspace CFGAdvisors CFGESSExtensibleServices CFGCustomerView CFGOrchestrationServer CFGCapturePoint CFGRulesESPServer CFGGenesysAdministrator CFGiWDManager CFGiWDRuntimeNode CFGBusinessRulesExecutionServer CFGBusinessRulesApplicationServer CFGVPPolicyServer CFGSocialMS CFGCSTAConnector CFGVPMRCPProxy CFGUCMConnector CFGOTICSServer CFGOTICSOMPInfra CFGCCACCAdviser CFGCCAFAAdviser CFGCCAPlatform CFGCCAGenesysAdapter CFGCCACiscoAdapter CFGFederationServer CFGFederationStatProvider CFGGenesysAdministratorServer CFGWebEngagementBackendServer CFGWebEngagementFrontEndServer CFGWebRTCGateway CFGLRMServer CFGRecordingCryptoServer CFGKnowledgeCenter CFGKnowledgeCenterCMS CFGReservedApplication8 CFGReservedApplication9 CFGReservedApplication10 CFGReservedGUIApplication1 CFGReservedGUIApplication2
version	Data type: String
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Calling List

InProd Name: GenCallingList

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
filterDbid	Data type: Reference Related model: Filter InProd Name: GenFilter
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
logTableAccessDbid	Data type: Reference Related model: Table Access InProd Name: GenTableAccess
maxAttempts	Data type: Integer
name	Data type: String
scriptDbid	Data type: Reference Related model: Script InProd Name: GenScript
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tableAccessDbid	Data type: Reference Related model: Table Access InProd Name: GenTableAccess
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
timeFrom	Data type: Integer
timeUntil	Data type: Integer
treatmentDbids	Data type: Multiple Reference Related model: Treatment InProd Name: GenTreatment
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Campaign

InProd Name: GenCampaign

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
scriptDbid	Data type: Reference Related model: Script InProd Name: GenScript
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
callingLists	Data type: Structure Parameter Description callingListDbid Data type: Reference Related model: Calling List InProd Name: GenCallingList share Data type: Integer isActive Data type: Enum Enum name: CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue

Campaign Group

InProd Name: GenCampaignGroup

Parameter	Description
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
annex	Data type: Key Value Pair
campaignDbid	Data type: Reference Related model: Campaign InProd Name: GenCampaign
description	Data type: String
dialMode	Data type: Enum Enum name: ENUM_CfgDialMode Choices: CFGDMNoDialMode CFGDMPredict CFGDMProgress CFGDMPreview CFGDMProgressAndSeize CFGDMPredictAndSeize CFGDMPower CFGDMPowerAndSeize CFGDMPushPreview CFGDMProgressGVP CFGDMPredictGVP CFGDMPowerGVP
interactionQueueDbid	Data type: Reference Related model: Script InProd Name: GenScript
ivrProfileDbid	Data type: Reference Related model: Gvp Ivr Profile InProd Name: GenGvpIvrProfile
maxQueueSize	Data type: Integer
minRecBuffSize	Data type: Integer
name	Data type: String
numOfChannels	Data type: Integer
operationMode	Data type: Enum Enum name: ENUM_CfgOperationMode Choices: CFGOMNoOperationMode CFGOMManual CFGOMSchedule
optMethod	Data type: Enum Enum name: ENUM_CfgOptimizationMethod Choices: CFGOMNoOptimizationMethod CFGOMBusyFactor CFGOMOverdialRate CFGOMWaitTime CFGOMDistributionTime CFGOMMaximumGain
optMethodValue	Data type: Integer
optRecBuffSize	Data type: Integer
originationDnDbid	Data type: Reference Related model: Dn InProd Name: GenDn
scriptDbid	Data type: Reference Related model: Script InProd Name: GenScript
serverDbids	Data type: Multiple Reference Related model: Application InProd Name: GenApplication
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
trunkGroupDbid	Data type: Reference Related model: Dn InProd Name: GenDn
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
groupDbid	Data type: Polymorphic Reference

Dn

InProd Name: GenDn

Parameter	Description
annex	Data type: Key Value Pair
association	Data type: String
contractDbid	Data type: Reference Related model: Objective Table InProd Name: GenObjectiveTable
destDnDbids	Data type: Multiple Reference Related model: Dn InProd Name: GenDn
dnLoginId	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
groupDbid	Data type: Reference Related model: Dn Group InProd Name: GenDnGroup
name	Data type: String
number	Data type: String
override	Data type: String
registerAll	Data type: Enum Enum name: ENUM_CfgDNRegisterFlag Choices: CFGDRUnknown CFGDRFalse CFGDRTrue CFGDROnDemand
routeType	Data type: Enum Enum name: ENUM_CfgRouteType Choices: CFGNoRoute CFGDefault CFGLabel CFGOverwriteDNIS CFGDDD CFGIDDD CFGDirect CFGReject CFGAnnouncement CFGPostFeature CFGDirectAgent CFGUseExternalProtocol CFGGetFromDN CFGXRouteTypeDefault CFGXRouteTypeRoute CFGXRouteTypeDirect CFGXRouteTypeReroute CFGXRouteTypeDirectUUI CFGXRouteTypeDirectANI CFGXRouteTypeDirectNoToken CFGXRouteTypeDNISPooling CFGXRouteTypeDirectDNISnANI CFGXRouteTypeDirectDigits CFGXRouteTypeExtProtocol CFGXRouteTypeForbidden CFGXRouteTypeISCCProtocol CFGXRouteTypePullBack CFGXRouteTypeDirectNetworkCallID
siteDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
switchDbid	Data type: Reference Related model: Switch InProd Name: GenSwitch
switchSpecificType	Data type: Integer
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
trunks	Data type: Integer
type	Data type: Enum Enum name: ENUM_CfgDNType Choices: CFGNoDN CFGExtension CFGACDPosition CFGACDQueue CFGRoutingPoint CFGVirtACDQueue CFGVirtRoutingPoint CFGEAPort CFGVoiceMail CFGCellular CFGCP CFGFAX CFGData CFGMusic CFGTrunk CFGTrunkGroup CFGTieLine CFGTieLineGroup CFGMixed CFGExtRoutingPoint CFGDestinationLabel CFGServiceNumber CFGRoutingQueue CFGCommDN CFGEmail CFGVoIP CFGVideo CFGChat CFGCoBrowse CFGVoIPService CFGWorkflow CFGAccessResource CFGGVPDID
useOverride	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
accessNumbers	Data type: Structure Parameter Description switchDbid Data type: Reference Related model: Switch InProd Name: GenSwitch number Data type: String

Dn Group

InProd Name: GenDnGroup

Parameter	Description
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
originationDnDbids	Data type: Multiple Reference Related model: Dn InProd Name: GenDn
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgDNGroupType Choices: CFGNoDNGroup CFGSinglePorts CFGACDQueues CFGRoutingPoints CFGNetworkPorts CFGServiceNumbers
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
members	Data type: Structure Parameter Description trunks Data type: Integer dnDbid Data type: Reference Related model: Dn InProd Name: GenDn

Business Attribute

InProd Name: GenEnumerator

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
displayName	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgEnumeratorType Choices: CFGENTNoEnumeratorType CFGENTInteractionOperationalAttribute CFGENTRole CFGENTContactAttribute CFGENTCustom CFGENTGVPMasterList CFGENTGVPCustomList CFGENTGVPMasterDefault CFGENTGVPCustomDefault CFGENTGVPAlias
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Business Attribute Value

InProd Name: GenEnumeratorValue

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
displayName	Data type: String
enumeratorDbid	Data type: Reference Related model: Business Attribute InProd Name: GenEnumerator
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
isDefault	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Field

InProd Name: GenField

Parameter	Description
annex	Data type: Key Value Pair
dataType	Data type: Enum Enum name: ENUM_CfgDataType Choices: CFGDTNoDataType CFGDTInt CFGDTFloat CFGDTChar CFGDTVarChar CFGDTDateTime
defaultValue	Data type: String
description	Data type: String
fieldType	Data type: Enum Enum name: ENUM_CfgFieldType Choices: CFGFTNoFieldType CFGFTRecordID CFGFTPhone CFGFTRecordType CFGFTRecordStatus CFGFTDialResult CFGFTNumberOfAttempts CFGFTScheduledTime CFGFTCallTime CFGFTFrom CFGFTUntil CFGFTTimeZone CFGFTCampaignID CFGFTAgentID CFGFTChainID CFGFTNumberInChain CFGFTCustomField CFGFTANI CFGFTLATA CFGFTNPA CFGFTNPA_NXX CFGFTStateCode CFGFTInfoDigits CFGFTCountryCode CFGFTPhoneType CFGFTGroupDBID CFGFTAppDBID CFGFTTreatments CFGFTMediaRefference CFGFTEmailSubject CFGFTEmailTemplateID CFGFTSwitchID
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
length	Data type: Integer
name	Data type: String
nullable	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
primaryKey	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
unique	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Filter

InProd Name: GenFilter

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
formatDbid	Data type: Reference Related model: Format InProd Name: GenFormat
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Folder

InProd Name: GenFolder

Parameter	Description
annex	Data type: Key Value Pair
customType	Data type: Integer
description	Data type: String
folderClass	Data type: Enum Enum name: ENUM_CfgFolderClass Choices: CFGFCNoClass CFGFCDefault CFGFCSite CFGFCGVPCustomerGroup CFGFCGVPIVRProfileGroup CFGFCGVPRoot CFGFCHostGroup CFGFCGVPCustomerGroupRoot CFGFCGVPIVRProfileGroupRoot CFGFCHostGroupRoot CFGFCGVPDIDGroups CFGFCGVPDIDs
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
type	Data type: Enum Enum name: ENUM_GenObjectType Choices: GenNoObject GenTimeZone GenSwitch GenDn GenPerson GenAccessGroup GenPlace GenAgentGroup GenPlaceGroup GenTenant GenService GenApplication GenHost GenPhysicalSwitch GenFolder GenCallingList GenScript GenSkill GenActionCode GenAgentLogin GenDnGroup GenTransaction GenStatTable GenAppPrototype GenScheduledTask GenStatDay GenField GenTableAccess GenFormat GenCampaign GenFilter GenTreatment GenVoicePrompt GenIvr GenAlarmCondition GenEnumerator GenIvrPort GenCampaignGroup GenGvpReseller GenEnumeratorValue GenObjectiveTable GenRole GenGvpCustomer GenGvpIvrProfile GenPersonLastLogin GenMaxObjectType
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
owner	Data type: Polymorphic Reference

Format

InProd Name: GenFormat

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
fieldDbids	Data type: Multiple Reference Related model: Field InProd Name: GenField
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Gvp Ivr Profile

InProd Name: GenGvpIvrProfile

Parameter	Description
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
annex	Data type: Key Value Pair
description	Data type: String
didDbids	Data type: Multiple Reference Related model: Dn InProd Name: GenDn
displayName	Data type: String
name	Data type: String
notes	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgIVRProfileType Choices: CFGIPTNoType CFGIPTInbound CFGIPTMaxType CFGIPTOutbound
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Host

InProd Name: GenHost

Parameter	Description
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
ipAddress	Data type: String
lcaPort	Data type: String
name	Data type: String
osType	Data type: Enum Enum name: ENUM_CfgOSType Choices: CFGNoOS CFGSolaris CFGSolarisX86 CFGDigitalUNIX CFGHPUX CFGAIX CFGSunOS CFGWinNT CFGWindows CFGOS2 CFGMacintosh CFGTandemUNIX CFGUnixWare CFGWindows2000 CFGWindowsXP CFGWindowsServer2003 CFGRedHatLinux CFGWindowsServer2008 CFGWindowsVista CFGWindowsServer2012
osVersion	Data type: String
scsDbid	Data type: Reference Related model: Application InProd Name: GenApplication
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
type	Data type: Enum Enum name: ENUM_CfgHostType Choices: CFGNoHost CFGNetworkServer CFGTenantServer CFGServiceWorkstation CFGTenantWorkstation CFGAgentWorkstation CFGAuxComputer CFGGVPWorkstation
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Ivr

InProd Name: GenIvr

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
ivrServerDbid	Data type: Reference Related model: Application InProd Name: GenApplication
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgIVRType Choices: CFGIVRTNoIVRType CFGIVRTConversant CFGIVRTWVRForAIX CFGIVRTDirectTalk6000 CFGIVRTSyntellectVista CFGIVRTVoiceTek CFGIVRTAgility CFGIVRTMeridianIntegrated CFGIVRTSymposiumOpen CFGIVRTEdify CFGIVRTBrite CFGIVRTShowNTel CFGIVRTIntervoice CFGIVRTIntervoiceBrite CFGIVRTPeriphonics CFGIVRTAmerex CFGIVRTWVRForWindows CFGIVRTDirectTalkNT CFGIVRTGenesysVoicePlatform CFGIVRTeleraGVP CFGIVRTMPS CFGIVRTAspectCSS CFGIVRTMSSpeechServer CFGIVRTOtherIVRType CFGIVRTEnvox
version	Data type: String
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Ivr Port

InProd Name: GenIvrPort

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
dnDbid	Data type: Reference Related model: Dn InProd Name: GenDn
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
ivrDbid	Data type: Reference Related model: Ivr InProd Name: GenIvr
portNumber	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Objective Table

InProd Name: GenObjectiveTable

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
prepaidCost	Data type: Integer
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
timeEnd	Data type: String
timeStart	Data type: String
timeZoneDbid	Data type: Reference Related model: Time Zone InProd Name: GenTimeZone
type	Data type: Enum Enum name: ENUM_CfgObjectiveTableType Choices: CFGOTTNoType CFGOTTDefault CFGOTTCostContract
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
objectives	Data type: Structure Parameter Description objectiveThreshold Data type: Integer contractDbid Data type: Reference Related model: Objective Table InProd Name: GenObjectiveTable mediaTypeDbid Data type: Reference Related model: Business Attribute Value InProd Name: GenEnumeratorValue customerSegmentDbid Data type: Reference Related model: Business Attribute Value InProd Name: GenEnumeratorValue serviceTypeDbid Data type: Reference Related model: Business Attribute Value InProd Name: GenEnumeratorValue

Person

InProd Name: GenPerson

Parameter	Description
annex	Data type: Key Value Pair
capacityRuleDbid	Data type: Reference Related model: Script InProd Name: GenScript
changePasswordOnNextLogin	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
contractDbid	Data type: Reference Related model: Objective Table InProd Name: GenObjectiveTable
emailAddress	Data type: String
employeeId	Data type: String
externalID	Data type: String
firstName	Data type: String
password	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
isAgent	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
isExternalAuth	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
lastName	Data type: String
placeDbid	Data type: Reference Related model: Place InProd Name: GenPlace
siteDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
userName	Data type: String
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
appRanks	Data type: Structure Parameter Description appRank Data type: Enum Enum name: CfgRank Choices: CFGNoRank CFGUser CFGDesigner CFGTenantAdministrator CFGServiceAdministrator CFGSuperAdministrator appType Data type: Enum Enum name: CfgAppType Choices: CFGNoApplication CFGTServer CFGStatServer CFGBillingServer CFGBillingClient CFGAgentView CFGEAServer CFGEAClient CFGDBServer CFGCallConcentrator CFGSDialer CFGListManager CFGCMServer CFGCMClient CFGLME CFGRouterServer CFGStrategyBuilder CFGStrategyLoader CFGAgentDesktop CFGSCE CFGCCView CFGConfigServer CFGThirdPartyApp CFGThirdPartyServer CFGStrategySimulator CFGStrategyScheduler CFGCustomServer CFGVirtualInteractiveT CFGVirtualRP CFGNetVector CFGDetailBiller CFGSummaryBiller CFGNACD CFGBackUpControlClient CFGInfomartStatCollector CFGInfomartStatConfigurator CFGIVRInterfaceServer CFGIServer CFGMessageServer CFGSCS CFGSCI CFGSNMPAgent CFGRealDBServer CFGWFMClient CFGWFMDataAggregator CFGWFMWebServices CFGWFMScheduleServer CFGInteractionRoutingDesigner CFGETLProxy CFGITCUtility CFGVCServer CFGGDMETL CFGVSSShared CFGVSSConsole CFGCCAnalyzerDataMart CFGChatServer CFGCallbackServer CFGCoBrowsingServer CFGSMSServer CFGContactServer CFGEmailServer CFGMediaLink CFGWebInteractionRequestsServer CFGWebStatServer CFGWebInteractionServer CFGWebOptionRoutePoint CFGWebClient CFGContactServerManager CFGContentAnalyzer CFGResponseManager CFGVoIPController CFGVoIPDevice CFGAutomatedWorkflowEngine CFGHAProxy CFGVoIPStreamManager CFGVoIPDMXServer CFGWebAPIServer CFGLoadBalancer CFGApplicationCluster CFGLoadDistributionServer CFGGProxy CFGGIS CFGAgentDesktopDeliveryServer CFGGCNClient CFGIVRDT CFGGCNThinServer CFGClassificationServer CFGTrainingServer CFGUniversalCallbackServer CFGCPDServerProxy CFGXLinkController CFGKWorkerPortal CFGWFMServer CFGWFMBuilder CFGWFMReports CFGWFMWeb CFGKnowledgeManager CFGIVRDriver CFGIVRLibrary CFGLCSAdapter CFGDesktopNETServer CFGSiebel7ConfSynchComponent CFGSiebel7CampSynchComponent CFGGenericServer CFGGenericClient CFGCallDirector CFGInteractionServer CFGIntegrationServer CFGWFMDaemon CFGGVPOBNManager CFGGVPMCP CFGGVPFetchingModule CFGGVPMCPLegacyInterpreter CFGGVPCCP CFGGVPResourceMgr CFGGVPClusterMgr CFGGVPMediaServer CFGGVPPSTNConnector CFGGVPReportingSever CFGGVPASG CFGGVPCTIConnector CFGResourceAccessPoint CFGInteractionWorkspace CFGAdvisors CFGESSExtensibleServices CFGCustomerView CFGOrchestrationServer CFGCapturePoint CFGRulesESPServer CFGGenesysAdministrator CFGiWDManager CFGiWDRuntimeNode CFGBusinessRulesExecutionServer CFGBusinessRulesApplicationServer CFGVPPolicyServer CFGSocialMS CFGCSTAConnector CFGVPMRCPProxy CFGUCMConnector CFGOTICSServer CFGOTICSOMPInfra CFGCCACCAdviser CFGCCAFAAdviser CFGCCAPlatform CFGCCAGenesysAdapter CFGCCACiscoAdapter CFGFederationServer CFGFederationStatProvider CFGGenesysAdministratorServer CFGWebEngagementBackendServer CFGWebEngagementFrontEndServer CFGWebRTCGateway CFGLRMServer CFGRecordingCryptoServer CFGKnowledgeCenter CFGKnowledgeCenterCMS CFGReservedApplication8 CFGReservedApplication9 CFGReservedApplication10 CFGReservedGUIApplication1 CFGReservedGUIApplication2
logins	Data type: Structure Parameter Description wrapUpTime Data type: Integer agentLoginDbid Data type: Reference Related model: Agent Login InProd Name: GenAgentLogin
skills	Data type: Structure Parameter Description skillDbid Data type: Reference Related model: Skill InProd Name: GenSkill level Data type: Integer

Place

InProd Name: GenPlace

Parameter	Description
annex	Data type: Key Value Pair
capacityRuleDbid	Data type: Reference Related model: Script InProd Name: GenScript
contractDbid	Data type: Reference Related model: Objective Table InProd Name: GenObjectiveTable
dnDbids	Data type: Multiple Reference Related model: Dn InProd Name: GenDn
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
siteDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Place Group

InProd Name: GenPlaceGroup

Parameter	Description
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
members	Data type: Multiple Reference Related model: Place InProd Name: GenPlace
name	Data type: String
originationDnDbids	Data type: Multiple Reference Related model: Dn InProd Name: GenDn
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Role

InProd Name: GenRole

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
members	Data type: Multiple Polymorphic Reference

Scheduled Task

InProd Name: GenScheduledTask

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
startTime	Data type: Integer
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
type	Data type: Enum Enum name: ENUM_CfgTaskType Choices: CFGTTNoType CFGTTUpdateAppIVR CFGTTRegenerateIVRProfiles CFGTTRegenerateDIDGroups CFGTTSwapIVRURLs
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
resources	Data type: Structure Parameter Description longField1 Data type: Integer longField2 Data type: Integer longField3 Data type: Integer description Data type: String charField2 Data type: String charField3 Data type: String charField1 Data type: String charField4 Data type: String id Data type: Integer objectType Data type: Enum Enum name: CfgObjectType Choices: CFGNoObject CFGSwitch CFGDN CFGPerson CFGPlace CFGAgentGroup CFGPlaceGroup CFGTenant CFGService CFGApplication CFGHost CFGPhysicalSwitch CFGScript CFGSkill CFGActionCode CFGAgentLogin CFGTransaction CFGDNGroup CFGStatDay CFGStatTable CFGAppPrototype CFGAccessGroup CFGFolder CFGField CFGFormat CFGTableAccess CFGCallingList CFGCampaign CFGTreatment CFGFilter CFGTimeZone CFGVoicePrompt CFGIVRPort CFGIVR CFGAlarmCondition CFGEnumerator CFGEnumeratorValue CFGObjectiveTable CFGCampaignGroup CFGGVPReseller CFGGVPCustomer CFGGVPIVRProfile CFGScheduledTask CFGRole CFGPersonLastLogin CFGMaxObjectType resourceType Data type: Enum Enum name: CfgResourceType Choices: CFGRTNoType CFGRTTimeZone CFGRTContract CFGRTSiteAccess CFGRTGVPGroupCustomer CFGRTGVPGroupIVRProfile CFGRTGVPServerType CFGRTGVPServerTypeDisabled CFGRTGVPServer CFGRTGVPProcessNode CFGRTGVPDataNode CFGRTGVPTemplate CFGRTGroupHost CFGRTTaskGVPIVRProfile CFGRTTaskGVPCustomer CFGRTTaskSwitch CFGRTTaskHost CFGRTEnumerator CFGRTEnumeratorValue CFGRTScript CFGRTApplication

Script

InProd Name: GenScript

Parameter	Description
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
index	Data type: Integer
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgScriptType Choices: CFGNoScript CFGDataCollection CFGServiceSelection CFGEnhancedQueuing CFGScriptConfiguration CFGSimpleRouting CFGEnhancedRouting CFGVoiceFile CFGOutboundCampaign CFGOutboundFormat CFGOutboundList CFGOutboundFilter CFGOutboundTreatment CFGOutboundAlert CFGSchedule CFGAlarmDetection CFGAlarmReaction CFGVssSystemSchema CFGVssSharedSchema CFGVssServerSchema CFGVssObject CFGEmailAckReceipt CFGCapacityRule CFGInteractionQueue CFGInteractionQueueView CFGInteractionWorkBin CFGInteractionSubmitter CFGInteractionSnapshot CFGBusinessProcess CFGSupervisorData CFGInteractionWorkflowTrigger CFGGVPReport CFGOutboundSchedule CFGESSDialPlan CFGBusinessRuleData
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Skill

InProd Name: GenSkill

Parameter	Description
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Solution

InProd Name: GenService

Parameter	Description
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
scsDbid	Data type: Reference Related model: Application InProd Name: GenApplication
solutionType	Data type: Enum Enum name: ENUM_CfgSolutionType Choices: CFGSTNoSolutionType CFGSTDefaultSolutionType CFGSTIntegratedScreenPop CFGSTEnterpriseRouting CFGSTNetworkRouting CFGSTOutboundDialing CFGSTWorkforceManagement CFGSTVoiceSelfService CFGSTInternetContactCenter CFGSTWorkflowRouting CFGSTInformationAnalysis CFGSTKnowledgeWorker CFGSTBranchOffice CFGSTFramework CFGSTExpressEdition CFGSTMultiChannelRouting CFGSTDesktopNETServerSolution
startupType	Data type: Enum Enum name: ENUM_CfgStartupType Choices: CFGSUTNoStartupType CFGSUTAutomatic CFGSUTManual CFGSUTDisabled
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
version	Data type: String
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
componentDefinitions	Data type: Structure Parameter Description startupPriority Data type: Integer optional Data type: Enum Enum name: CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue version Data type: String type Data type: Enum Enum name: CfgAppType Choices: CFGNoApplication CFGTServer CFGStatServer CFGBillingServer CFGBillingClient CFGAgentView CFGEAServer CFGEAClient CFGDBServer CFGCallConcentrator CFGSDialer CFGListManager CFGCMServer CFGCMClient CFGLME CFGRouterServer CFGStrategyBuilder CFGStrategyLoader CFGAgentDesktop CFGSCE CFGCCView CFGConfigServer CFGThirdPartyApp CFGThirdPartyServer CFGStrategySimulator CFGStrategyScheduler CFGCustomServer CFGVirtualInteractiveT CFGVirtualRP CFGNetVector CFGDetailBiller CFGSummaryBiller CFGNACD CFGBackUpControlClient CFGInfomartStatCollector CFGInfomartStatConfigurator CFGIVRInterfaceServer CFGIServer CFGMessageServer CFGSCS CFGSCI CFGSNMPAgent CFGRealDBServer CFGWFMClient CFGWFMDataAggregator CFGWFMWebServices CFGWFMScheduleServer CFGInteractionRoutingDesigner CFGETLProxy CFGITCUtility CFGVCServer CFGGDMETL CFGVSSShared CFGVSSConsole CFGCCAnalyzerDataMart CFGChatServer CFGCallbackServer CFGCoBrowsingServer CFGSMSServer CFGContactServer CFGEmailServer CFGMediaLink CFGWebInteractionRequestsServer CFGWebStatServer CFGWebInteractionServer CFGWebOptionRoutePoint CFGWebClient CFGContactServerManager CFGContentAnalyzer CFGResponseManager CFGVoIPController CFGVoIPDevice CFGAutomatedWorkflowEngine CFGHAProxy CFGVoIPStreamManager CFGVoIPDMXServer CFGWebAPIServer CFGLoadBalancer CFGApplicationCluster CFGLoadDistributionServer CFGGProxy CFGGIS CFGAgentDesktopDeliveryServer CFGGCNClient CFGIVRDT CFGGCNThinServer CFGClassificationServer CFGTrainingServer CFGUniversalCallbackServer CFGCPDServerProxy CFGXLinkController CFGKWorkerPortal CFGWFMServer CFGWFMBuilder CFGWFMReports CFGWFMWeb CFGKnowledgeManager CFGIVRDriver CFGIVRLibrary CFGLCSAdapter CFGDesktopNETServer CFGSiebel7ConfSynchComponent CFGSiebel7CampSynchComponent CFGGenericServer CFGGenericClient CFGCallDirector CFGInteractionServer CFGIntegrationServer CFGWFMDaemon CFGGVPOBNManager CFGGVPMCP CFGGVPFetchingModule CFGGVPMCPLegacyInterpreter CFGGVPCCP CFGGVPResourceMgr CFGGVPClusterMgr CFGGVPMediaServer CFGGVPPSTNConnector CFGGVPReportingSever CFGGVPASG CFGGVPCTIConnector CFGResourceAccessPoint CFGInteractionWorkspace CFGAdvisors CFGESSExtensibleServices CFGCustomerView CFGOrchestrationServer CFGCapturePoint CFGRulesESPServer CFGGenesysAdministrator CFGiWDManager CFGiWDRuntimeNode CFGBusinessRulesExecutionServer CFGBusinessRulesApplicationServer CFGVPPolicyServer CFGSocialMS CFGCSTAConnector CFGVPMRCPProxy CFGUCMConnector CFGOTICSServer CFGOTICSOMPInfra CFGCCACCAdviser CFGCCAFAAdviser CFGCCAPlatform CFGCCAGenesysAdapter CFGCCACiscoAdapter CFGFederationServer CFGFederationStatProvider CFGGenesysAdministratorServer CFGWebEngagementBackendServer CFGWebEngagementFrontEndServer CFGWebRTCGateway CFGLRMServer CFGRecordingCryptoServer CFGKnowledgeCenter CFGKnowledgeCenterCMS CFGReservedApplication8 CFGReservedApplication9 CFGReservedApplication10 CFGReservedGUIApplication1 CFGReservedGUIApplication2
components	Data type: Structure Parameter Description startupPriority Data type: Integer optional Data type: Enum Enum name: CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue appDbid Data type: Reference Related model: Application InProd Name: GenApplication

Stat Day

InProd Name: GenStatDay

Parameter	Description
annex	Data type: Key Value Pair
date	Data type: String
day	Data type: Integer
dayOfWeek	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
endTime	Data type: Integer
flatRate	Data type: Integer
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
intervalLength	Data type: Integer
maxValue	Data type: Integer
minValue	Data type: Integer
name	Data type: String
startTime	Data type: Integer
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
targetValue	Data type: Integer
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgStatDayType Choices: CFGSDTNoType CFGSDTDefault CFGSDTDayContract
useFlatRate	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
statIntervals	Data type: Structure Parameter Description statValue1 Data type: Integer statValue3 Data type: Integer statValue2 Data type: Integer statValue4 Data type: Integer intervalCount Data type: Integer

Stat Table

InProd Name: GenStatTable

Parameter	Description
agentHourlyRate	Data type: Integer
annex	Data type: Key Value Pair
flatRate	Data type: Integer
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
statDayDbids	Data type: Multiple Reference Related model: Stat Day InProd Name: GenStatDay
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgStatTableType Choices: CFGNoStatTable CFGCapacityTable CFGQuotaTable CFGSpecialDayTable CFGVolumeContractTable CFGVariableRateContractTable
useFlatRate	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
waitThreshold	Data type: Integer
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Switch

InProd Name: GenSwitch

Parameter	Description
annex	Data type: Key Value Pair
dnRange	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
linkType	Data type: Enum Enum name: ENUM_CfgLinkType Choices: CFGNoLink CFGMeridianLink4 CFGMeridianLink5 CFGGalaxyLink CFGSpectrumLink CFGCompuCall05 CFGCompuCall06 CFGCallVisorASAI CFGEthernetASAI CFGApplicationBridge5 CFGApplicationBridge6 CFGCallBridge2 CFGCallBridge3 CFGOAI CFGApplicationLink CFGPinnacle CFGMadgeLink CFGNECLink CFGFujitsuLink CFGHostInterfaceLink CFGWorkStationInterfaceLink CFGGateway01Link CFGApplicationConnectivityLink10 CFGApplicationConnectivityLink20 CFGCallBridgeACLISDNS0ISO CFGCallBridgeACLV24ISO CFGiSLinkCSTAI CFGMatraLinkCSTAII CFGApplicationLinkCSTA CFGiCAT23ICCL2 CFGiCAT3xICCL3 CFGApplicationLinkCSTAI CFGApplicationLinkCSTAII CFGGenericLink CFGCompuCall09 CFGCompuCall10 CFGCompuCall11 CFGApplicationBridge7 CFGCallBridge4 CfgDelcoACD CFGHitachiCx8000 CFGStarexLink CFGMiTai7_3 CFGMeridianLinkServices CFGApplicationConnectivityLinkCSTA CFGCallBridgeDX CFGCoralLink
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
switchingOfficeDbid	Data type: Reference Related model: Switching Office InProd Name: GenPhysicalSwitch
tServerDbid	Data type: Reference Related model: Application InProd Name: GenApplication
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup
accessCodes	Data type: Structure Parameter Description targetType Data type: Enum Enum name: CfgTargetType Choices: CFGNoTarget CFGTargetAgent CFGTargetPlace CFGTargetAgentGroup CFGTargetPlaceGroup CFGTargetRoutingPoint CFGTargetACDQueue CFGTargetDestinationLabel CFGTargetACDQueueGroup CFGTargetExtRoutingPoint CFGTargetISCC reasonSource Data type: String destinationSource Data type: String dnisSource Data type: String locationSource Data type: String extensionSource Data type: String switchDbid Data type: Reference Related model: Switch InProd Name: GenSwitch dnSource Data type: String routeType Data type: Enum Enum name: CfgRouteType Choices: CFGNoRoute CFGDefault CFGLabel CFGOverwriteDNIS CFGDDD CFGIDDD CFGDirect CFGReject CFGAnnouncement CFGPostFeature CFGDirectAgent CFGUseExternalProtocol CFGGetFromDN CFGXRouteTypeDefault CFGXRouteTypeRoute CFGXRouteTypeDirect CFGXRouteTypeReroute CFGXRouteTypeDirectUUI CFGXRouteTypeDirectANI CFGXRouteTypeDirectNoToken CFGXRouteTypeDNISPooling CFGXRouteTypeDirectDNISnANI CFGXRouteTypeDirectDigits CFGXRouteTypeExtProtocol CFGXRouteTypeForbidden CFGXRouteTypeISCCProtocol CFGXRouteTypePullBack CFGXRouteTypeDirectNetworkCallID accessCode Data type: String

Switching Office

InProd Name: GenPhysicalSwitch

Parameter	Description
annex	Data type: Key Value Pair
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
type	Data type: Enum Enum name: ENUM_CfgSwitchType Choices: CFGNoSwitch CFGNortelMeridian CFGRockwellSpectrum CFGRockwellGalaxy CFGNortelDMS100 CFGLucentDefinityG3 CFGAspectCallCenter CFGSiemensHicom300E CFGRolm9751CBX CFGIntecomIBX80 CFGEricssonMD110 CFGLucent5ESS CFGMadge CFGNEC CFGFujitsu CFGHarrisVoiceFrame CFGGateway01 CFGSiemensHicom150 CFGSiemensHicom300 CFGPhilipsSophoiS3000 CFGMatraMC6500 CFGSiemensHicom150H CFGEricssonACP1000 CFGSiemensGECiSDX CFGAlcatelA4400DHS3 CFGGenericSwitch CFGDelcoACD CFGHitachiCX8000 CFGLGStarex CFGMitelSX2000 CFGNortelMeridianCallCenter CFGSiemensHicom150E CFGSiemensRealtisDX CFGTadiranCoral CFGVoIPSMCPSwitch CFGVirtualSwitchIIF CFGInternetGateway CFGATT800ICPGateway CFGSprintSiteRPGateway CFGBellCanadaATFGateway CFGAlcatelSCPGateway CFGBellAtlanticISCPGateway CFGConcert800Gateway CFGAlcatelDTAGSCPGateway CFGKPNNetworkGateway CFGAlcatelTISCPGateway CFGAlcatelBTSCPGateway CFG3511ProtocolInterface CFGDatavoiceDharma CFGHuaweiCC08 CFGLucentIndexSDX CFGSiemensHicom300H CFGSiemensHiPath4000 CFGAlcatelA4200 CFGTenovisIntegral33 CFGTelera CFGNGSN CFGGenSpec CFGVoicePortal CFGKWGateway CFGSiemensHicom300Real CFGGenSpecXML CFGOPSI CFGCiscoCM CFGMultimediaSwitch CFGVerizonISCPGateway CFGAlcatel5020OPSI CFGAvayaIPOffice CFGMitelMN3300 CFGSamsungIPPCXIAP CFGSiemensHiPath3000 CFGEOneQueue CFGTenovisI55 CFGSIPSwitch CFGDigitroAXS20 CFGGVPDIDGroup CFGSIPNetworkSwitch CFGNECSV7000 CFGRadvisionIContact CFGAvayaTSAPI CFGHuaweiNGN CFGCiscoUCCE CFGBroadSoftBroadWorks CFGAastraMX1
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Table Access

InProd Name: GenTableAccess

Parameter	Description
annex	Data type: Key Value Pair
cachable	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
dbAccessDbid	Data type: Reference Related model: Application InProd Name: GenApplication
description	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
formatDbid	Data type: Reference Related model: Format InProd Name: GenFormat
name	Data type: String
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tableName	Data type: String
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgTableType Choices: CFGTTNoTableType CFGTTCallingList CFGTTLogTable CFGTTANI CFGTTLATA CFGTTNPA CFGTTNPA_NXX CFGTTStateCode CFGTTInfoDigits CFGTTCountryCode CFGTTCustomType CFGTTDoNotCallList CFGTTEmailContactLists
updateTimeout	Data type: Integer
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Tenant

InProd Name: GenTenant

Parameter	Description
annex	Data type: Key Value Pair
chargeableNumber	Data type: String
defaultCapacityRuleDbid	Data type: Reference Related model: Script InProd Name: GenScript
defaultContractDbid	Data type: Reference Related model: Objective Table InProd Name: GenObjectiveTable
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
parentTenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
password	Data type: String
serviceProvider	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Time Zone

InProd Name: GenTimeZone

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
dstObserved	Data type: Enum Enum name: ENUM_CfgFlag Choices: CFGNoFlag CFGFalse CFGTrue
dstOffset	Data type: Integer
dstStartDate	Data type: String
dstStopDate	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
nameMSExplorer	Data type: String
nameNetscape	Data type: String
offset	Data type: Integer
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Transaction

InProd Name: GenTransaction

Parameter	Description
alias	Data type: String
annex	Data type: Key Value Pair
description	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
recordPeriod	Data type: Integer
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
type	Data type: Enum Enum name: ENUM_CfgTransactionType Choices: CFGTRTNoTransactionType CFGTRTCallData CFGTRTBusinessAttribute CFGTRTBusinessSituation CFGTRTBusinessRule CFGTRTBusinessAction CFGTRTStatFilter CFGTRTStatTimeRange CFGTRTStatTimeProfile CFGTRTStatType CFGTRTStatMetric CFGTRTList CFGTRTMacro
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Treatment

InProd Name: GenTreatment

Parameter	Description
annex	Data type: Key Value Pair
attempts	Data type: Integer
callActionCode	Data type: Enum Enum name: ENUM_CfgCallActionCode Choices: CFGCACNoCallActionCode CFGCACConnect CFGCACDrop CFGCACMuteTransfer CFGCACTransfer CFGCACRoute CFGCACPlayMessage CFGCACSendFax CFGCACSendPage CFGCACSendEmail
callResult	Data type: Enum Enum name: ENUM_GctiCallState Choices: GctiCStOk GctiCStTransferred GctiCStConferenced GctiCStGeneralError GctiCStSystemError GctiCStRemoteRelease GctiCStBusy GctiCStNoAnswer GctiCStSitDetected GctiCStAnswMachine GctiCStAllTrunksBusy GctiCStSitInvalidNum GctiCStSitVacant GctiCStSitIntercept GctiCStSitUnknown GctiCStSitNocircuit GctiCStSitReorder GctiCStFaxDetected GctiCStQueueFull GctiCStCleared GctiCStOverflowed GctiCStAbandoned GctiCStRedirected GctiCStForwarded GctiCStConsult GctiCStPickedup GctiCStDropped GctiCStDroppedNoAns GctiCStUnknown GctiCStCovered GctiCStConverseOn GctiCStBridged GctiCStSilence GctiCStAnswer GctiCStNuTone GctiCStNoDialTone GctiCStNoProgress GctiCStNoRingBack GctiCStNoEstablished GctiCStPagerDetected GctiCStWrongParty GctiCStDialErr GctiCStDropErr GctiCStSwitchErr GctiCStNoFreePortErr GctiCStTransferErr GctiCStStale GctiCStAgentCallBackErr GctiCStGroupCallBackErr GctiCStDeafend GctiCStHeld GctiCStDoNotCall GctiCStCancel GctiCStWrongNumber
cycleAttempt	Data type: Integer
dateTime	Data type: String
description	Data type: String
destDNDbid	Data type: Reference Related model: Dn InProd Name: GenDn
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
increment	Data type: Integer
interval	Data type: Integer
name	Data type: String
range	Data type: Integer
recActionCode	Data type: Enum Enum name: ENUM_CfgRecActionCode Choices: CFGRACNoRecActionCode CFGRACMarkDB CFGRACMarkAllChain CFGRACCycle CFGRACRetryIn CFGRACRetryAtDate CFGRACNextInChain CFGRACNextInChainAfter CFGRACNextInChainAtDate CFGRACAssignToGroup CFGRACMarkAsAgentError CFGRACReschedule CFGRACDelegateForProcessing CFGRACExecuteSQLstatement
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup

Voice Prompt

InProd Name: GenVoicePrompt

Parameter	Description
annex	Data type: Key Value Pair
description	Data type: String
folderDbid	Data type: Reference Related model: Folder InProd Name: GenFolder
name	Data type: String
scriptDbid	Data type: Reference Related model: Script InProd Name: GenScript
state	Data type: Enum Enum name: ENUM_CfgObjectState Choices: CFGNoObjectState CFGEnabled CFGDisabled CFGDeleted
switchDbid	Data type: Reference Related model: Switch InProd Name: GenSwitch
tenantDbid	Data type: Reference Related model: Tenant InProd Name: GenTenant
accountPermissions	Data type: Structure Parameter Description create Data type: Boolean read Data type: Boolean update Data type: Boolean delete Data type: Boolean execute Data type: Boolean rp Data type: Boolean cp Data type: Boolean personDbid Data type: Reference Related model: Person InProd Name: GenPerson accessGroupDbid Data type: Reference Related model: Access Group InProd Name: GenAccessGroup