Empowering Business Users to Easily Make IVR Changes
Business users want an efficient and trouble-free way to make IVR changes. InProd and New Zealand’s Ministry of Social Development (MSD) have developed a new feature as part of the InProd product, that gives business users what they want. IVRs need to be continually updated to help customers resolve their issues and make the customer experience as …
Empowering Business Users to Easily Make IVR Changes Read More »